Refund policy
Return & Refund Policy
At INAVI WELL, we are committed to providing high-quality products and ensuring customer satisfaction.
Final Sale Policy
All sales are final. We do not accept returns, exchanges, or refunds for products purchased through our website, except in cases where an item is received damaged, defective, or incorrect.
Due to the nature of our products, including skincare, beauty, wellness, supplements, and personal care items, we cannot accept returns once an order has been delivered.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order at support@inaviwell.com and provide:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
Once reviewed and approved, we will provide a replacement for the affected item at no additional cost.
Non-Returnable Items
The following items are non-returnable and non-refundable:
- Skincare products
- Beauty and personal care products
- Food supplements
- Wellness products
- Opened or used products
- Sale or promotional items
- Gift cards
- Customized or special-order products
Refunds
Refunds will only be considered if:
- The item received is damaged or defective; or
- An incorrect item was delivered and a replacement cannot be provided.
If approved, the refund will be issued to the original payment method within 10 business days.
Contact Us
For any questions regarding your order, please contact: support@inaviwell.com
Thank you for choosing INAVI WELL.
Wellness Beyond Beauty.